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Helpdesk report management system

This is a candidate for deletion: 1. No files/source (try to contact? https://sourceforge.net/u/btrammell/profile/)

CGI application, based on Perl 5 and PostgreSQL, designed to provide helpdesk problem report management system for small to medium sized companies. It includes web and email interfaces for submitting, updating, and querying problem reports.


User's guide available from http://www.altara.org/teacup/doc/userguide.html; Administrator's guide available from http://www.altara.org/teacup/doc/techguide.html



version 2.0 (stable)
released on 1 May 2000

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Related Projects



Verified by

Verified on


Verified by

Janet Casey

Verified on

30 January 2001

Leaders and contributors

Brian Trammell Maintainer

Resources and communication

AudienceResource typeURI
Bug Tracking,Developer,SupportE-mailmailto:brian@altara.org
Python (Ref)https://pypi.org/project/teacup
Ruby (Ref)https://rubygems.org/gems/teacup

Software prerequisites

Required to usePerl
Required to usePostgreSQL

This entry (in part or in whole) was last reviewed on 29 March 2018.


"Python (Ref)" is not in the list (General, Help, Bug Tracking, Support, Developer) of allowed values for the "Resource audience" property.

"Ruby (Ref)" is not in the list (General, Help, Bug Tracking, Support, Developer) of allowed values for the "Resource audience" property.

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