Difference between revisions of "Open Ticket Request System"

From Free Software Directory
Jump to: navigation, search
(Created page with "{{Entry |Name=Open Ticket Request System |Short description=Trouble ticket system |Full description=OpenTRS is a free and open source Ticket Request System with email and phone i...")
 
(New version)
 
Line 3: Line 3:
 
|Short description=Trouble ticket system
 
|Short description=Trouble ticket system
 
|Full description=OpenTRS is a free and open source Ticket Request System with email and phone interfaces and many other features to manage customer telephone calls and e-mails.
 
|Full description=OpenTRS is a free and open source Ticket Request System with email and phone interfaces and many other features to manage customer telephone calls and e-mails.
 +
|Homepage URL=http://otrs.org/
 
|User level=none
 
|User level=none
|Status=Live
 
|Component programs=
 
|Homepage URL=http://otrs.org/
 
 
|VCS checkout command=co otrs
 
|VCS checkout command=co otrs
 
|Computer languages=Perl,SQL,dtl
 
|Computer languages=Perl,SQL,dtl
 
|Documentation note=User manual available in in sgml, Postscript and HTML formats from http://otrs.org/pages/index.pl?Site=Docu
 
|Documentation note=User manual available in in sgml, Postscript and HTML formats from http://otrs.org/pages/index.pl?Site=Docu
|Paid support=
 
|IRC help=
 
|IRC general=
 
|IRC development=
 
 
|Related projects=Issue-Tracker,phpSupport,Request_Tracker,Wreq
 
|Related projects=Issue-Tracker,phpSupport,Request_Tracker,Wreq
 
|Keywords=email,system,ticket,phone,Open TRS,trouble ticket
 
|Keywords=email,system,ticket,phone,Open TRS,trouble ticket
|Is GNU=n
+
|Version identifier=5.0.15
|Last review by=Martin Edenhofer
+
|Version date=2016/12/13
|Last review date=2002-05-12
+
|Version status=stable
 +
|Version download=http://ftp.otrs.org/pub/otrs/otrs-5.0.15.tar.bz2
 +
|Version comment=5.0.15 released 2016-12-13
 +
|Last review by=Alejandroindependiente
 +
|Last review date=2017/01/19
 
|Submitted by=Database conversion
 
|Submitted by=Database conversion
 
|Submitted date=2011-04-01
 
|Submitted date=2011-04-01
|Version identifier=1.0.2
+
|Status=
|Version date=2003-03-09
+
|Is GNU=No
|Version status=stable
+
|License verified date=2002-05-12
|Version download=ftp://ftp.gwdg.de/pub/misc/otrs/otrs-1.0.2-01.tar.gz
+
}}
 +
{{Project license
 +
|License=GPLv2orlater
 +
|License verified by=Janet Casey
 
|License verified date=2002-05-12
 
|License verified date=2002-05-12
|Version comment=1.0.2 released 2003-03-09
 
 
}}
 
}}
 
{{Person
 
{{Person
 +
|Real name=Martin Edenhofer
 
|Role=Maintainer
 
|Role=Maintainer
|Real name=Martin Edenhofer
 
 
|Email=martin@otrs.org
 
|Email=martin@otrs.org
 
|Resource URL=
 
|Resource URL=
Line 60: Line 60:
 
}}
 
}}
 
{{Software category
 
{{Software category
|Interface=console,web
+
|Interface=console, web
 
|Software-development=bug-tracking-system
 
|Software-development=bug-tracking-system
 
|Use=software-development
 
|Use=software-development
}}
 
{{Project license
 
|License=GPLv2orlater
 
|License verified by=Janet Casey
 
|License verified date=2002-05-12
 
 
}}
 
}}
 
{{Software prerequisite
 
{{Software prerequisite
Line 85: Line 80:
 
|Prerequisite description=Perl
 
|Prerequisite description=Perl
 
}}
 
}}
 +
{{Featured}}

Latest revision as of 20:46, 18 January 2017

Reviews: 0 ... further results.

[edit]

Open Ticket Request System

http://otrs.org/
Trouble ticket system

OpenTRS is a free and open source Ticket Request System with email and phone interfaces and many other features to manage customer telephone calls and e-mails.

Documentation

User manual available in in sgml, Postscript and HTML formats from http://otrs.org/pages/index.pl?Site=Docu

Related Projects





Licensing

License

Verified by

Verified on

Notes

Verified by

Janet Casey

Verified on

12 May 2002




Leaders and contributors

Contact(s)Role
Martin Edenhofer Maintainer


Resources and communication

AudienceResource typeURI
Bug TrackingVCS Repository Webviewhttp://bugs.otrs.org/
DeveloperVCS Repository Webviewhttp://otrs.org/pages/index.pl?Site=Download
HelpE-mailmailto:announce@otrs.org
SupportE-mailmailto:dev@otrs.org
Bug Tracking,DeveloperE-mailmailto:otrs@otrs.org


Software prerequisites

KindDescription
Required to useMySQL
Required to usePerl
Required to buildtar
Required to buildPerl

This entry (in part or in whole) was last reviewed on 19 January 2017.



Entry











































Permission is granted to copy, distribute and/or modify this document under the terms of the GNU Free Documentation License, Version 1.3 or any later version published by the Free Software Foundation; with no Invariant Sections, no Front-Cover Texts, and no Back-Cover Texts. A copy of the license is included in the page “GNU Free Documentation License”.

The copyright and license notices on this page only apply to the text on this page. Any software or copyright-licenses or other similar notices described in this text has its own copyright notice and license, which can usually be found in the distribution or license text itself.